Refund policy
Thank you for choosing Move Mountains Clothing for your purchase. We strive to provide you with the highest quality products and services. To maintain our commitment to quality and fairness, we have implemented a strict return policy that will be reviewed case by case, which applies to all purchases made through our platform. Please carefully read and understand the terms outlined below before making a purchase.
1. Returns: We may or may not accept returns or exchanges for any products or services once they have been purchased. This policy applies to all items, including but not limited to physical products, digital goods, memberships, subscriptions, and services.
2. Exceptions: In very limited and specific circumstances, we may consider returns or exchanges. However, any such consideration will be at our sole discretion, and we reserve the right to refuse any request.
3. Defective or Damaged Items: If you receive a product that is defective or damaged upon arrival, please contact us at info@movemountainsclothing.org 2 days of receiving your order. We will review your case on a case-by-case basis and may offer a replacement or refund as appropriate.
4. Refund Policy: As a part of our strict return policy, refunds will only be issued in the event of a proven defect or damage as mentioned in Section 3. Refunds will be processed within 10 business days after approval.
5. Final Sale: All purchases are considered final sale, and by completing a purchase through our platform, you acknowledge and agree to abide by this no return policy.
6. Contact Us: If you have any questions or concerns about your purchase, please do not hesitate to contact us at info@movemountainsclothing.org. We are here to assist you with any inquiries or issues you may encounter.
By making a purchase from Move Mountains Clothing, you acknowledge that you have read, understood, and agreed to our return policy outlined above. We appreciate your trust in us and look forward to serving you with the best products and services possible.